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Job Summary

The Certified Medical Assistant assists the physician and mid level providers in the examination and treatment of patients under the direction of the Chief Medical Officer.

Duties and Responsibilities

•Prepare treatment rooms for examination of patients

•Interview patients, measure vital signs (pulse rate, temperature, blood pressure, weight and height) and record information in patient’s medical record

•Assist health care provider during the course of the examination, procedure, or during the course of obtaining laboratory specimens, such as pap smears and cultures

•Administers nebulizer treatments, injections or vaccinations, give medication as ordered by provider

•Performs EKG’s as ordered or O2 saturation tests

•Assist with other procedures

•Applies wound dressings, splints, other medical devices

•Explain treatment procedures to patients

•Notify patients in writing or over the phone of lab results according to providers’ instructions. May also refill medicines over the phone or by fax as per provider orders. Answer phone messages assigned by providers.

•Schedule diagnostic tests or make specialist appointments as ordered by providers.

•Draw and collect blood samples from patients and prepare specimens for laboratory analysis

•Utilize waived laboratory testing instruments to analyze blood or urine samples

•Perform quality control activities as indicated or instructed

•Clean and restock rooms

•Assist with management of supplies

•Clean and package instruments for sterilization

•Assist clerical personnel with clinic check in and check-out procedures as needed

•Answer clinic phone and assist patients over the phone as needed

•If a Spanish speaker, assist with translation for providers and as needed

•Work with teammates for efficient and quality care of patients

•Assist with other clinical and clerical duties as required

•Preforms all other duties as assigned within the Texas Scope of Practice Guidelines

Required Skills and Abilities

•Demonstrates knowledge of Texas Medical Assistant Certification guidelines

•Able to understand and follow directions

•Capable of communicating effectively with patients and the health care team, including the ability to explain providers’ instructions to patients

•Able to establish and maintain effective working relationships with the public and health care team

•Must respect the confidential nature of medical information

•Working knowledge of standard concepts, practices and procedures

•Capable of following established departmental procedures

•Able to work efficiently and cope with emergency situations

•Capable of using experience and judgment to plan and accomplish goals

•Good computer skills and a working knowledge of Microsoft Office

•Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence

•Professional manner and appearance

•Emotional and physical health sufficient to meet the demands of the position

•Ability to stand for long periods of time

Education and Experience

•Requires a minimum of a high school diploma and completion of an accredited medical assistant training program with certification

•6 months to 2 years of experience as a Certified Medical Assistant, preferred

•Able to speak, read and write Spanish, preferred

Special Requirements

The employee must be able to lift and/or move more than 50 pounds. This position may require full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination; sitting, standing and walking for extensive periods of time; working under stressful conditions or working irregular hours; and frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The Employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is also required.


Job Summary

Provide clerical duties at point of entry for assigned clinics through scheduling, reception, records maintenance, coordination and general assistance for administrative support activities in clinic.

Responsibilities

•Greets and assists clients of and visitors to Tejas Health Care clinics

•Answers, screens and directs incoming phone calls

•Schedules and confirms appointments

•Verifies insurance for current status and coverage

•Assists clients in completing necessary paperwork

•Contacts patients regarding No Show visits

•Assists patients with balances with making a payment plan or works with them and the billing department to resolve payment issues

•Accurately enters client information into computer data bases for program eligibility

•Maintains forms and basic information on patient charts and electronic databases

•Creates charts for new patients

•Performs clerical duties including mail delivery faxing, copying and scanning

•Assembles packets of information for clients

•Assist with other clinical and clerical duties as required

Required Skills and Abilities

•Able to understand and follow directions

•Capable of communicating effectively with patients and the health care team, including the ability to explain providers’ instructions to patients

•Knowledge of customer service concepts and practice

•Able to establish and maintain effective working relationships with the public and health care team

•Must respect the confidential nature of health information

•Working knowledge of standard concepts, practices and procedures

•Capable of following established departmental procedures

•Able to work efficiently and cope with emergency situations

•Capable of using experience and judgment to plan and accomplish goals

•Good computer skills and a working knowledge of Microsoft Office

•Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence

•Professional manner and appearance

•Emotional and physical health sufficient to meet the demands of the position

Education and Experience

•Requires a minimum of a high school diploma or GED

•6 months to 2 years of experience as a Medical or Dental Clerk preferred

•Able to speak, read, and write Spanish preferred

Special Requirements

•Have credible references to qualify

•The employee must be able to lift and/or move up to 20 pounds. Requires sitting, standing, and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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